Features
Managed Labs service
Manage user assignments
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Managing and monitoring infrastructure
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Manage software installation configuration and maintenance
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Advisory Training in Digital Investigations technologies and techniques
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Manage licensing across all vendors
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Support both forensic and investigator users on a strict SLA
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Advantages
Greater overview
Avian has developed domain -specific monitoring solutions that provide overview capabilities specific for managers and administrators of Digital Forensics and eDiscoveryLabs. Avian’s solutions consolidate operational data from disparate systems in order to monitor case progress, health, and perform analysis.
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Deep domain knowledge
The most demanding customers within Law Enforcements and Enterprise Customers continue to choose Avian becauseof the deep domain knowledge and consistent quality of service within very strict SLAs.
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Optimized workflows
Avian customers enjoy optimized workflows gained through strategic planning, concentrated improvement activities, optimized configuration assets, and continuous advise from Avian. Avian actively shares lessons learnt through frequent customer check-up meetings across a diverse portfolio of customer organizations, projects and conversations with leading industry experts.
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Certified Cases
Avian has developed a certified case workflow that ensure correct procedures, quality and documentation throughout the workflow. The certified case workflows also included a number of automations and configuration assets that help make the process as efficient as possible. Avian offers to perform certified case workflows for customers as an integral part of their cases at a fixed price. Also, Avian offers training to forensic or eDiscovery specialists in how to perform certified case workflows and utilize automations and artefacts through a licensing model. These automations and artefacts are also optional features embedded into the Avian Cloud subscription.
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Seamless support
Avian enables organizations to focus on key investigative activities by seamlessly managing full support activities leveraging Avian's unique mix of competencies from Digital Forensics, Investigations, Enterprise IT and software development
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Industry relationships
With help from Avian customers can greatly reduce the amount of time spent managing vendors. Leveraging Avian’s vast partner network of all the market-leading technology providers in this industry Avian is able to provide single-supplier services to manage licensing and technology evolution on behalf of the customer. Greatly reducing the amount of time the customer needs to spend maintaining knowledge of complex licensing details and procedures, and the overall marketplace. Also, Avian is able to easily manage trials and pilot projects to make sure the customer is always up-to-date technology that is fit for purpose.
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Benefits
Reduce complexity
Managing a Forensic Lab is complicated. Avian reduces complexity so that lab managers can focus on facilitating optimal investigative outcomes |
Get the most value from your Digital Forensics Specialists
Digital forensics specialists are short in demand so their time should be spent analyzing digital evidence and tackling the most difficult forensic challenges for high-priority criminal cases, not handling errors in software/hardware, chasing the right authorizations, waiting for trivial tasks, e.g. copying, processing and archiving. |
Deliver the promise of continuous improvements
Cut case backlogs using automation and optimized standard operating procedures, Improve quality by automating trivial and manual tasks that are error-prone due to their repetitive and tedious nature. |
Enforce standards
Enforce standards, such as ISO17025 (Laboratories), ISO9000 (Quality Management), ISO27000 (Information Security) and NIS2 (EU cybersecurity directive), by aligning software/hardware capability, configuration and best practice workflow procedures through as much automation as possible. This includes data transfer verifications, processing standards, Quality Control procedures, identity and competence management, and automatic documentation. |
Greater overview
Avian customers are able to achieve better overview of their work in progress, receive early warnings of issues that may impact investigative productivity, and gather intelligence in order to plan and execute improvements in e.g. workflows or hardware/software configurations |